Introduction
Welcome to architrader.com, the online marketplace for architectural salvage and surplus building materials. Use architrader.com to source architectural features for your home, to source surplus building materials or to sell direct to a rapidly expanding online audience. Architrader.com will give you access to buyers and sellers all over the UK, both private and trade, as well as to a growing number of international users.
 
Buying
Buying on architrader.com is easy. There is no need to register your details- you can start browsing straight away.
 
How to find an item
To find an item on architrader.com use one of our three search tools:
  • Use the left hand search panel to specify category and/or sub category of the item you are looking for. You can then search either nationwide, by postcode or by selecting an area/areas on the map.
  • Select the advanced search option to make a fully customised search of the database.
  • Use the keyword search option to locate items by description.
Purchasing an item
  • All sellers contact details will appear alongside the listing, together with details of what payment methods the seller is willing to accept and details of what shipping options are available. You are free to contact the seller for any further details or clarification you may require.
  • Any further communications you have with a seller including any monetary transactions are a matter between yourself and the seller. Please see legal for our policy and advice on dealing with sellers.
Payment for goods
  • The seller will specify what form of payment he is willing to accept. As specified above all monetary transactions are a matter between yourself and the seller.
 
Selling
In order to sell on architrader.com you first need to complete a simple registration process, during which you will need to supply your contact details, an e-mail address and choose a password. Once registered you can start placing adverts immediately. Once you have sold your item you can manually remove it from the listings by signing in to your sellers page. 
 
How to find an item
To find an item on architrader.com use one of our three search tools:
  • Listing options and listing fees
    The standard listing fee includes a thumbnail image on the main gallery and one full size image on the product page:

    Standard Listing Fee
    Asking price up to £500 £2.50
    Asking price over £500 £5.00
    Make me an offer £5.00

    Asking price
    If you are unsure of what asking price to set it may help to look at similar items on the website and price accordingly.

    Make me an offer
    If you do not wish to set an asking price you can invite offers by paying the higher band of £5.

    Selling multiple items or selling by square/cubic measurement
    In cases where goods are being offered as quantities of a single advertised unit (e.g. 4-panel door £100, 8 available) or by measurement (e.g. Oak floorboards £45 square metre, 50 metres available), the higher price band of £5 will automatically be charged.

    There are a range of further listing options available to help you promote your item successfully:

    Further Listing Options
    Additional photo 50p per image
    High resolution image £1.50 per image
    Appear in Top of Page Gallery £2.50
    Add a weblink £5.00
    Appear in an additional category 50% discount

    Additional photo
    You can add up to 3 additional standard images to your listing. Photos will be automatically scaled down to a set size, so you do not need to format your image before uploading.

    High resolution image
    If you want to display a more detailed image of your item you can add up to 4 high resolution images which will be viewable at a larger size than the standard image.

    Appear in the Top of Page Gallery
    Standard listings automatically enter at the top of the page and are pushed down the page as other items are put on the site. You can ensure that your listing does not do this by placing it in the Top of Page Gallery.

    Add a weblink
    You can add a weblink to your own website which will appear by your listing on the main gallery as well as on your product page.

    Appear in an additional category
    If your item does not fit comfortably in a single category you can place it in a second category for 50% of the original listing fee.

     

  • Shipping preferences & accepted payment methods
    When placing your listing you will be given a list of shipping preferences to select from. You can specify ‘collection only’, or ‘seller can arrange transport’ if you are prepared to do so, or ‘seller can post’ for smaller items.
    You will also be asked to specify what payment methods you are prepared to accept. Please be aware that all monetary transactions are a matter between yourself and the buyer. Please see legal for our policy and advice on dealing with buyers.

  • Paying for your advert
    You are able to upload as many adverts to your shopping basket as you wish before proceeding to payment. We accept payment through our secure online payment system. The following debit/credit cards are accepted:



  • Managing your account 
    When you login to your account you will access 'My Page' from where you can manage your account. All your existing listings will be displayed and can be edited at any point, and deleted altogether when an item sells. From this page you can also update your registration details if they have changed.
 
Forgotten your password?
During the registration process, in which you select a password, you will be asked to select a security question from the drop-down menu and specify an answer. In the event of forgetting your password you can click here to enter the relevant security information and we will e-mail your password to you.
 
Legal
  • Buying advice
    We recommend that you only release funds to the seller when you have satisfied yourself that the goods are as advertised on the listing. In the case of higher value goods in particular it is obviously good practice to view the goods and meet the seller in person prior to handing over any payment. When purchasing from a business you have the option of researching their website, verifying companies house details etc to satisfy yourself of their credentials. Be aware, particularly with private sellers, that you will have little or no legal comeback once payment has been made.

    Unfortunately, we are unable to interfere in the private transactions between a buyer and a seller. Neither are we able to offer legal advice. However, if you can provide us with a letter of complaint, we will keep this on permanent file under the advertiser's records.

    You may wish to contact your local 'Citizens Advice Bureau", who will be able to advise you on the best course of action to take. The number for your local office can be found in the 'phone book.

    Be careful when meeting sellers at their home. For personal ease and safety always ensure that there is a friend with you when visiting sellers at home.
  • Selling advice
    We recommend that you make sure that full payment is received before you release any goods. When taking a cheque as payment we recommend that funds are cleared before you release the goods. If this is not possible we recommend that you at least obtain some other proof/s of identity from the buyer.

    Be careful when meeting buyers at home. For personal ease and safety always ensure that there is a friend with you when buyers visit you at home.
  • Stolen Goods
    In order to sell items on architrader users must agree to two anti-theft conditions as laid down in the Salvo Code, a voluntary code adhered to by most of the architectural salvage industry in the UK. In the rare case where you suspect stolen goods are being advertised on architrader.com please contact us as well as your local police authority. You might also like to go to www.theft-alerts.com, a resource supported by police constabularies across the UK.
 
Privacy
During the registration process, in which you select a password, you will be asked to select a security question from the drop-down menu and specify an answer. In the event of forgetting your password you can click here (link) to enter the relevant security information and we will e-mail your password to you.
  • Introduction
    Your privacy is very important to us at architrader.com. All personal information collected and used from the architrader.com site will be processed in accordance with the 1998 Data Protection Act. This Privacy Policy deals with personally identifiable information (referred to as ‘Data’ below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.
  • Advertisements
    In order to place an advertisement on architrader.com, you will need to register. We will require you to supply your name, e-mail address, postal address, postcode and a password. You will also be required to supply payment details which will be processed through a secure online payment facility, Credit card information is used solely for the purpose of payment processing. architrader.com retains no record of credit card details. None of the information will be disclosed to a third party however telephone numbers and email addresses supplied as part of an advertisement will be published within the relevant advertisement for the duration of the booking, to enable a potential buyer to contact the seller.
  • Postcodes
    The postcode is collected in order to provide a positioning on each item within our database, thereby enabling potential buyers to locate items for sale within a set radius of their chosen location. Postcodes and item information are collected in order to provide a relevant match of items against a specified search. The inclusion of the postcode enables us to provide the potential buyer with a range of items within a chosen locality, rather than items randomly spread throughout the country.
  • Browsing the site
    We require no personal information from those wishing to browse the site. We will automatically capture impersonal data through the use of cookies (see below)
  • Registration details
    Email addresses are collected in order to send registrants their chosen password, providing them with online access to their registration details (available within the 'My Page' section on the website). The user can access this information at any time in order to update their details.
  • Editing or Deleting Your Account Information
    We provide you with the ability to edit the information in your user account information that you provided to us in registration by using your personal page configuration area. You may request deletion of your user account by contacting our webmaster.
  • Data Capture
    In addition to the personal information, we may collect information about you automatically when you visit the site. To do this we use the standard industry practice of capturing cookies. A cookie is small text file that is placed on your computer's hard drive via your web browser when you first visit architrader.com. The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, your experience with our website may not be as quick or responsive as if you do receive cookies.
    The information collected by cookies is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.
    This form of data capture enables us to perform a number of functions which while enhance your online experience with us.
    We will not use your data to communicate with any third party or promote any other product.
    We will use your data to track the relative demand for items on the site so as to improve the functionality of architrader.com. To frequency cap advertisements on the site so the user is not exposed to the same advertisement time and time again. To enable us to track the relative demand for items on the site so to enable us to track the relative popularity of disparate parts of our site. This in turn enables us to concentrate our efforts on developing those parts of the site that are generating the greatest consumer demand.
  • Monitoring emails
    We may monitor and keep records of email communications which you send to us and other communications with you in for legal purposes.
  • Changes to the privacy policy
    It may be necessary from time to time to update our site and this will be reflected in changes to privacy policy. Any changes will appear on this page.
 
Terms & Conditions
architrader.com is an interactive website for the advertising of architectural salvage, building surplus materials and antiques. On accessing the website on this and on each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use. We welcome all responsible adults to use the site. However it is necessary to state the conditions under which we operate and these are set out below.
  • User details
    You must choose a User ID (e-mail address) and password on completion of registration. You are responsible for all actions taken under that User ID and password and shall only use or utilise the Site using your own User ID and password. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User ID to any other person. You shall also not permit, either directly or indirectly, any other person to utilise your User ID or password.
  • Account handling
    An account or accounts may be closed down at the discretion of architrader.com at any time without notice. architrader.com reserves the right to remove any material not felt to be in the spirit of the site and this is at Our sole discretion. Material is available online for a limited time only after submission and this is detailed in the process of submission.
  • Copyright
    All material and all advertisements appearing on architrader.com are publisher's copyright and may not be quoted or reproduced in any form without permission. Any reproduction, distribution, publication or exploitation in other means in part or whole without express permission is strictly prohibited. This applies to all content including text, images, code, graphics and logos.
  • Acceptable use
    The use of this site facilitates the advertising of articles or business and services. It may be used only for lawful purposes in reference to current and future English law. You thereby agree not to publish any material in breach of this, whether it be defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. architrader.com reserves the right to remove such material and report findings to official bodies where necessary. Advertisement copy shall be legal, decent, honest and truthful, shall comply with the British Code of Advertising Practice, and with the requirements of current legislation.
  • Email contact and reviews
    By signing up to architrader.com and making any submissions, you consent to receiving emails/phone calls/ letters from users interested in the product, item or service on offer in that submission. Any content of such emails are the sole responsibility of the originator. In the course of using this site users may also submit reviews of other users concerning the dealings they have had. These may be positive, negative or indifferent and are the sole responsibility of the originator. All views expressed are not the view of architrader.com and We accept no liability for such comments.
  • Age restrictions
    Users under the age of 18 may use this site to browse architrader.com which does not monitor the age of its users. However, any minor, under 18 years of age is prohibited to enter into contact or sales through this site. Persons under this age may have their parents or guardians undertake any such transaction on their behalf in order that any individual is not exposed to exploitation of any means. It is therefore the users own responsibility to ensure their own safety on this site and it is advised that persons under the age of 18 seek advice from responsible adults before interacting with this site.
  • Liability
    architrader.com cannot examine the content of all material submitted to the site. In the use of the site, you may be exposed to Content which is offensive, indecent or objectionable. You acknowledge that the content of such material is the sole responsibility of the person or persons that submitted it. To the maximum extent allowed by law, you agree that architrader.com has no liability for any Content on this site, whether by inaccuracy or error or otherwise and the items or services to which they relate. architrader.com accepts no responsibility for loss or damage of any kind incurred due to the Content on this site. It is current policy to provide an email service for contact to be made, without disclosure of any private email addresses. The use of this service is at your own risk and you agree that any content within such emails is the responsibility of the originator. See the privacy section for more details.
  • Indemnity
    To the maximum extent permitted by law, you agree to indemnify and hold us and any employees or service providers harmless from any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought against us in the course of using this site.
  • Refund policy & withdrawal of listings
    Once a listing has been placed on architrader.com the fee paid is non-refundable. The listing will remain on the site until the registered user chooses to remove the item from the website via the signed in pages, which can be done at any time.
  • Changes to the terms and conditions
    It may be necessary from time to time to update our site and this will be reflected in changes to terms and conditions. Any changes will appear on this page.
 
Business advertising on architrader.com
If you are interested in advertising your business on architrader.com please contact us on businessads@architrader.com
 
Feedback
We welcome any feedback or suggestions you may have about this website to help us improve the service we provide.

Please contact feedback@architrader.com.
 
Contact us
You can contact us with any general queries, press enquiries or technical problems you may experience at customersupport@architrader.com

Registered business address
Architrader Ltd.
The Rudge House
Garmston, Shropshire
SY5 6RL